"We bought a beautiful farmhouse sink and faucet for our home remodel from Pierce. When an issue came up with the faucet handle, Chip worked with us until we were able to get a resolution from the manufacturer. We really appreciated his professionalism, persistence, and troubleshooting! Thank you!"

"We recently did a primary bath remodel and Pierce was able to help me with ALL of my needs including lighting, cabinetry hardware, fixtures for shower bath and sinks, the stand alone tub, sinks, circulation fan, drains, and replacement of all our toilets in the house. The quality and value of the products they carry are top notch and I cannot say enough about the outstanding service and guidance of their associates, particularly Ms. Sanders. She is incredibly knowledgeable about all products and was an asset in guiding our choices. We will most certainly do business with them again."

"Worked with Chip to get faucet inserts for my bathroom sinks. I didn't have the model number nor the faucet name. Chip said send him some pictures of the faucet. I did and he found the inserts, we ordered them and he had them delivered to my home. Took about 3 days to get them and then I get a phone call from Chip making sure I received them and seeing if I had any questions. Excellent service that I don't see very often anywhere. Pierce is going to be my new "GO TO" place."

"Just moved to the area ... we were trying to find a hardware store close by and ended up here. Wasn’t quite their wheelhouse but everyone went out of their way to help me, including hunting around in the back to get me what I needed! Above and beyond helpful and the fixtures in the store are gorgeous! Would definitely go back if I end up redoing a kitchen or bathroom and recommend to anyone who is!!"

"I called these people looking for soft closing door hinges and I e-mailed a picture of them over to him. Even though he did not sell them he helped me locate them at a different store other than Pierce. After calling them and finding out they had them in stock I called the store back up and thanked them for going above and beyond. Wonderfully knowledgeable people and willing to help."

"Thank you Chip (Theiman) so much for taking time with me, for explaining the problem with my faucet, for googling a picture because I wasn't "getting it" and walking me through the details. I will be back due to your great customer service!"

"Went to Pierce Fine Hardware and Plumbing for a polished brass popup assembly for our bathroom sink. We had purchased our faucets there years ago. The staff were friendly and helpful. While the parts we wanted weren't in stock they were able to research their suppliers catalogs and ordered them for us quickly and efficiently."

"Old school business with old school values and impeccable customer service. Really appreciate feeling valued when I go in there."

"Although I have not visited this store, I called them to ask a question this morning. I also called several other stores like this one to ask the same question. This store was the only one that took the time to research for me and answer my question or resolve an issue with my bathroom. Thank you!"

"Stocks the widest, most complete selection of displays for solid cast brass cabinetry hardware that I have seen in the metro. I received a prompt quote and education about the quality of various brands from a helpful sales representative."

"This is a 5 star business with top shelf products, selections and service. If you're familiar with North Texas, you'll get it when I say, Pierce is like dealing with a Fort Worth business in Dallas. My clientele is extreme high-end. I send them ALL to Pierce Hardware first, to dress the cabinets and doors that I build and install for them. And their kitchen and bath plumbing supplies....You just gotta see it. Pierce is worth a visit if you're in the market for hardware and plumbing fixtures."

"Great friendly staff, always greet me at the door and willing to help. Any handle or knob you could think of is on display as well as bath and kitchen fixtures in any finish you want. Can’t go wrong here - ask for Wayne when you're there!"

"The sort of high quality service and people you wish you could deal with for everything else in life as well! Thank you Dave for your exceptional service and helpfulness!"

"This place is the best of the best!! If you want great quality hardware and pluming needs you must see this showroom. Sales reps are the best in the industry."

"Pierce Hardware is an absolute delight to work with! They have an extensive selection in their new showroom with all of your plumbing and hardware needs as well as unique items you would only find at Pierce. The staff is efficient and extremely knowledgeable, saving you time and helping you along the way. Overall I would 100% recommend using Pierce Hardware for any and all of your hardware and plumbing needs!"